Exchanges
Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for the exchange to be processed and shipped out. Once shipped please allow an additional 5-7 business days for delivery.
Cancel Backordered Item
If you have been notified that the item you purchased is not immediately available for shipment you may cancel the item by: • Completing the form attached to your backorder notification post card • Emailing our customer service staff • Contacting us by phone
Payment Methods
Credit Cards We accept Visa, MasterCard, American Express and Discover. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping on our ...
Return Policy
We believe so strongly in the quality of each product we offer that we have one of the best guarantees in the business. If you're not completely satisfied with any item you purchase from us, send it back within 60 days and we'll replace it or give you a refund. Any product ret...
Multiple Promo Codes
Only one promotional code can be used on each purchase. The code you enter last will be the discount applied to your current order. If you type in a specific promotional code, this will override any promotion from an online advertisement.
Shipping Methods & Charges
Christmas Delivery Options¹ Standard Shipping: Order by Noon CST on December 14 Priority Shipping: Order by Noon CST on December 17 Express Shipping: Order by Noon CST on December 19 ¹All in-stock phone and internet orders should arrive by Christmas if placed by the dates above. See belo...
Exchange Charges
The item(s) requested for exchange will be sent to you free of shipping charges. You will need to pay the shipping fees to return the item(s). We do offer our "Return Label" as a return option. The Return Label can simplify the return process and save you a trip to the post office ($6.95 will be de...
Your Account
Your account is simply an area that we store your personal information for you. This is especially helpful to you when you shop our site again. You will not have to enter in your billing information and will only be asked a few security questions in order to complete you checkout – in a manner of se...
Email Subscriptions
We'd love to keep you in the loop! Just scroll to the bottom of any page on our website, and enter your email address in the Sign Up For Email field. Then hit enter or click the plus sign, and you'll hear from us soon!
Shipping & Processing Time
Most orders ship within 24 hours of processing the order. Standard shipping time is 5-7 business days from receipt of your order. Items shipped Priority should reach you within 3-4 business after processing your order. Items shipped Express should reach you within 2 business days after processing yo...
Cancel Order
Yes, as long as your order has not begun processing, you can cancel your order online from your Order History page or change your order by calling our Customer Service Representatives. Orders are processed and shipped as soon as possible. Once your order begins processing, we are unable to: •&...
Backorder Status & Shipping
Once your order has shipped, you will be sent an e-mail confirmation. If an item is on temporary backorder, we will send you a post card in the mail with its expected ship date. If we have your e-mail address on file, we will also send you an e-mail notification. You can check on a backordered item ...
International Shipping
Unfortunately, we can only ship to addresses in the USA and US territories including Puerto Rico, Guam and APO addresses.
How to Use Promotion Codes
Applying a Promo Code to Your Order Place qualifying items* into your shopping bag/cart. In the text box underneath the "Apply Promo Code" title, enter the promo code indicated on the email or website. Then, click the "Apply Code" button to receive the discount. *Note: S...
Affiliates
"Your customers will love our fashion sense. You'll love the dollars and cents!" Maryland Square Shopping for shoes on the web should be easy, convenient and - of course! - fun. As a Maryland Square affiliate, you can earn competitive commissions and your customers' appreciation by introducing them ...
Update Account Information
Simply, click the login link at the top of any page on the websites. Enter your name and password (we can help you remember if you like) and you're in. It's that easy.
Heel Height Guidelines
Heel Height GuidelinesHeel heights are measured on the middle of the heel as shown here. Heel heights are also determined by the size of the shoe. As the shoe gets larger, the heel gets proportionately higher. In other words, the heel on a size 6 will not be as high as a heel on a size 11. &n...
How to Find Promotions
One great way to receive information on upcoming promotions at is to sign up to receive our emails. This option is available at the bottom of each page on the website. Simply enter your email address and we will begin sending special offers and the latest trends within 1-2 weeks. Another option is t...
Secure Shopping
Maryland Square is deeply committed to your online order security. Shopping at Maryland Square is always safe and secure. We take every step to ensure the security of your personal information such as your name, address and credit card number. Maryland Square uses the industry standard, state-of-the...
Ordering
To order online, simply add your favorite items to your shopping bag and click "checkout"To order by phone, simply jot down your favorite item numbers and call one of our friendly customer service representatives.You can also fax or mail your order to us
Backorder Shipping Charges
No. Shipping fees are charged for the entire order only once when your first shipment is sent. If you cancel an item on backorder and were already charged for its shipping, that charge will be refunded to you.
How do I find items in my size?
We have many brand name shoes in sizes 4-17 and in widths from AAAAA (5A) - EEEEEE (6E). For ordering, if you are familiar with the brand, order the size you would usually buy. To shop by your size and width, use our easy search tool style finder. You may also use our advanced style finder to shop ...
Cancelled Order
Back order and out of stock item information is visible on our website. However, there are situations that are not visible until the order begins our shipping process. If your order is cancelled before shipment, a notification email or letter will be sent containing cancelation information.
Sales Tax
The United States Supreme Court recently decided an important case related to sales tax collection, and, in response to that decision, many states are now imposing taxes on online and other remote transactions. When a state enacts a sales tax law covering online or other transactions that take plac...
About Maryland Square
About Us Welcome to Maryland Square! Why battle traffic and parking lots only to find a store doesn’t have your size, or anything you really like? Shopping for your favorite styles in shoes and accessories should be easy and enjoyable – not frustrating. At Maryland Square, you’l...
Product Questions
Need help? Our customer service representatives are ready to help you seven days a week from 6:00 am to midnight (Central Time). You can contact us via email.
Women's Shoe Widths
Wide, narrow or medium widths? We have you covered! We offer many shoes in multiple widths, from super slim (4A) to extra-wide (5E)! Find your perfect width with the information below. Women's Widths Super Slim SS, 4A, AAAA Slim S, 3A, AAA Narrow N, 2A, AA ...
Forgot My Password
Sure we can. Click the "Sign In" link at the top of any page. Then click on "Forgot Password". Follow the instructions, and we will email you a link to reset your password.
Shipping Address
Yes. During the order process, enter the name and address of the person you would like the package shipped to into the shipping information.
How to Receive Promotions
If the promotion is advertised on the website, the discount can be applied during the checkout process. You may need to enter a promotion code in your shopping bag and click "apply code" for some promotions. Please be sure to read all of the details of the offer to be sure it applies to your purchas...
Requesting a Catalog
You can request a catalog online by going to our Catalog Reguest page. Simply fill in the required information and submit your request. You can expect your catalog in approximately 7-10 business days. Want to shop the catalog now? Simply view our online catalog to select the catalog you'd like to...
Multiple Uses of Promo Codes
Yes! Unless the offer states otherwise, a promotional code may be used an unlimited number of times until the deal expires.
How to Return/Exchange Items
Look for the return form in your package. Complete the form, indicating why you are returning the item and if you prefer a refund or an exchange. Items must be unworn. A refund for returns will be made promptly upon receipt of the item. Shipping and processing charges are non-refundable. We do not a...
Promotion Code Not Working
If for some reason your promotional code doesn't appear to be working, please double check the expiration date and any exclusions related to the offer. If the offer has not expired and doesn't carry any applicable exclusions, please contact us for additional assistance.
Email Unsubscribes
Every e-mail message we send you has an "unsubscribe" link that you may use to remove yourself from our list. You may also contact us and request to be removed. You will be removed from our email list within 10 business days of unsubscribing.
Women's Shoe Sizes
We have all of the women's shoes you need to fit your look! To find your perfect fit, use our US, Euro and UK size conversion charts available below. Because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet while wearing the socks or stockings you normally wear,...
Privacy Policy
Our Commitment to Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on ou...
Order Status
You may check your order status online anytime by visiting the Order Status page and entering your order number and billing zip code. If you have a website account with us you may also view your order status by Signing In to your account and navigating to the Order History page. An e-mail notificati...
Women's Accessories Sizing
Hats + Caps Size Head (inches) S 67⁄8-7 211⁄2-217⁄8 M 71⁄8-71⁄4 22-225⁄8 L 73⁄8-71⁄2 223⁄4-231⁄2 XL 75⁄8-73⁄4 235⁄8-241⁄4 2XL 77⁄8-8 245⁄8-25 Back to top Fitted Hats Size Head (inche...
Refunds
Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for refund processing. If you paid by credit card, refunds should be reflected on your card statement within one billing cycle from the time we process your r...