Multiple Uses of Promo Codes
Yes! Unless the offer states otherwise, a promotional code may be used an unlimited number of times until the deal expires.
Backorder Status & Shipping
Once your order has shipped, you will be sent an email confirmation. If an item is on temporary backorder, we will send you a postcard in the mail with its expected ship date. If we have your email address on file, we will also send you an email notification. You can check on a backordered item eith...
Women's Shoe Sizes
We have all the women's shoes you need to fit your look! To find your perfect fit, use our US, Euro and UK size conversion charts — just click on “Women’s Shoe Sizes” above for more information! Also, because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet whil...
How to Use Promotion Codes
Applying a Promotion Code to Your Order Place qualifying items* into your shopping bag/cart. In the text box underneath the "Apply Promo Code" title, enter the promo code indicated on the email or website. Then, click the "Apply Code" button to receive the discount. *Note: Some brands do no...
Sales Tax
The United States Supreme Court recently decided an important case related to sales tax collection, and, in response to that decision, many states are now imposing taxes on online and other remote transactions. When a state enacts a sales tax law covering online or other transactions that take plac...
Cancel Order
Yes, as long as your order has not begun processing, you can cancel your order online from your Order History page or change your order by calling our Customer Service Representatives. Orders are processed and shipped as soon as possible. Once your order begins processing, we are unable to: •&...
Exchanges
Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for the exchange to be processed and shipped out. Once shipped please allow an additional 5-7 business days for delivery.
Heel Height Guidelines
Height done right! Heel heights are measured on the middle of the heel (click on “Heel Height Guidelines” for a visual). Heel heights are also determined by the size of the shoe. As the shoe gets larger, the heel gets proportionately higher. In other words, the heel on a size 6 will not be as high a...
Promotion Code Not Working
If for some reason your promotional code doesn't appear to be working, please double check the expiration date and any exclusions related to the offer. If the offer has not expired and doesn't carry any applicable exclusions, please contact us for additional assistance.
Affiliates
"Your customers will love our fashion sense. You'll love the dollars and cents!" Maryland Square Shopping for shoes on the web should be easy, convenient and - of course! - fun. As a Maryland Square affiliate, you can earn competitive commissions and your customers' appreciation by introducing them ...
Women's Shoe Widths
Wide, narrow or medium widths? We have you covered! We offer many shoes in multiple widths from super slim (A4) to extra wide (E6)! Find your perfect width with the information below. Note that because each brand is unique, sizing may vary. For the most accurate sizing, measure your feet while weari...
Multiple Promo Codes
Only one promotional code can be used on each purchase. The code you enter last will be the discount applied to your current order. If you type in a specific promotional code, this will override any promotion from an online advertisement.
Terms of Use
This Terms of Use Agreement (the “Agreement”) applies to any and all websites, apps, and online services associated with Mason Companies, Inc., its affiliates and subsidiaries, including without limitation, B.A. Mason, Inc., Figi’s Companies, Inc., Figi’s Services, Inc., and Figi’s Wholesale, Inc., ...
Refunds
Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for refund processing. If you paid by credit card, refunds should be reflected on your card statement within one billing cycle from the time we process your r...
How to Receive Promotions
If the promotion is advertised on the website, the discount can be applied during the checkout process. You may need to enter a promotion code in your shopping bag and click "apply code" for some promotions. Please be sure to read all of the details of the offer to be sure it applies to your purchas...
Shipping & Processing Time
Most orders ship within 24 hours of processing the order. Standard shipping time is 5-7 business days from receipt of your order. Items shipped Priority should reach you within 3-4 business after processing your order. Items shipped Express should reach you within 2 business days after processing yo...
Shipping Address
Yes. During the order process, enter the name and address of the person you would like the package shipped to into the shipping information.
Backorder Shipping Charges
No. Shipping fees are charged for the entire order only once when your first shipment is sent. If you cancel an item on backorder and were already charged for its shipping, that charge will be refunded to you.
Forgot My Password
Sure we can. Click the "Sign In" link at the top of any page. Then click on "Forgot Password?". Follow the instructions, and we will email you a link to reset your password.
Cancelled Order
Back order and out of stock item information is visible on our website. However, there are situations that are not visible until the order begins our shipping process. If your order is cancelled before shipment, a notification email or letter will be sent containing cancellation information.
Shipping Methods & Charges
Christmas Delivery Options¹ Standard Shipping: Order by Noon CST on December 14 Priority Shipping: Order by Noon CST on December 18 Express Shipping: Order by Noon CST on December 19 ¹All in-stock phone and internet orders should arrive by Christmas if placed by the dates and times above. See belo...
Your Account
Your account is simply an area that we store your personal information for you. This is especially helpful to you when you shop our site again. You will not have to enter in your billing information and will only be asked a few security questions in order to complete you checkout – in a manner of se...
About Maryland Square
About Us Welcome to Maryland Square! Why battle traffic and parking lots only to find a store doesn’t have your size, or anything you really like? Shopping for your favorite styles in shoes and accessories should be easy and enjoyable – not frustrating. At Maryland Square, you’l...
Requesting a Catalog
You can request a catalog online by going to our Catalog Request page. Simply fill in the required information and submit your request. You can expect your catalog in approximately 7-10 business days. Want to shop the catalog now? Simply view our online catalog to select the catalog you'd...
Email Subscriptions
We'd love to keep you in the loop! Just scroll to the bottom of any page on our website, and enter your email address in the Sign Up For Email field. Then hit enter or click the plus sign, and you'll hear from us soon!
Email Unsubscribes
Every e-mail message we send you has an "unsubscribe" link that you may use to remove yourself from our list. You may also contact us and request to be removed. You will be removed from our email list within 10 business days of unsubscribing.
Order Status
You may check your order status online anytime by visiting the order status page and entering your order number and billing zip code. If you have a website account with us you may also view your order status by signing in to your account and navigating to the order history page. An email notificati...
How do I find items in my size?
We have many brand-name shoes in sizes 4-17 and in widths from AAAAA (5A) - EEEEEE (6E). For ordering, if you are familiar with the brand, order the size you would usually buy. To shop by your size and width, use our easy search tool style finder.
Exchange Charges
The item(s) requested for exchange will be sent to you free of shipping charges. You will need to pay the shipping fees to return the item(s). We do offer our "Return Label" as a return option. The Return Label can simplify the return process and save you a trip to the post office ($6.95 will be de...
Requesting a Catalog
You can request a catalog online by going to our Catalog Reguest page. Simply fill in the required information and submit your request. You can expect your catalog in approximately 7-10 business days. Want to shop the catalog now? Simply view our online catalog to select the catalog you'd like to...
Women's Accessories Sizing
Spice up your style with some new accessories! Whether you need a new hat or a new pair of gloves, ShoeMall has the perfect look for you. Click on our “Women’s Accessories Sizing” link for more information on hat and glove sizing. Hats + Caps Size Head (inches) ...
Update Account Information
Simply click the login link at the top of any page on the websites. Enter your name and password (we can help you remember if you like) and you're in. It's that easy.
Cancel Backordered Item
If you have been notified that the item you purchased is not immediately available for shipment you may cancel the item by: Completing the form attached to your backorder notification post card Emailing our customer service staff Contacting us by phone
Privacy Policy
This Privacy Policy (“Policy”) applies to information collected by Mason Companies, Inc., and its subsidiaries and affiliates, including without limitation, B.A. Mason, Inc., Figi’s Companies, Inc., Figi’s Services, Inc., and Figi’s Wholesale, Inc., and its brands, including without limitation, Shoe...
Product Questions
Need help? Our customer service representatives are ready to help you seven days a week from 6:00 am to midnight (Central Time). You can also contact us via email.
Return Policy
Customer satisfaction is our #1 priority. If you are not completely satisfied with your purchase, please send your item(s) back to us within 60 days and we’ll promptly handle your refund or exchange. Returned items must be in their original, unworn, and new condition. Shipping and processing charges...
How to Find Promotions
One great way to receive information on upcoming promotions at is to sign up to receive our emails. This option is available at the bottom of each page on the website. Simply enter your email address and we will begin sending special offers and the latest trends within 1-2 weeks. Another option...
Secure Shopping
Maryland Square is deeply committed to your online order security. Shopping at Maryland Square is always safe and secure. We take every step to ensure the security of your personal information such as your name, address and credit card number. Maryland Square uses the industry standard, state-of-the...
Ordering
To order online, simply add your favorite items to your shopping cart and click "checkout" To order by phone, simply jot down your favorite item numbers and call one of our friendly customer service representatives You can also fax or mail your order to us
How to Return/Exchange Items
Look for the return form in your package. Complete the form, indicating why you are returning the item and if you prefer a refund or an exchange. Items must be unworn. A refund for returns will be made promptly upon receipt of the item. Shipping and processing charges are non-refundable. We do not a...
International Shipping
Unfortunately, we can only ship to addresses in the USA and US territories including Puerto Rico, Guam and APO addresses.
Payment Methods
Credit Cards We accept Visa, MasterCard, American Express and Discover with United States billing addresses only. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. This means you pay nothing if unauthorized charges are made to your c...